Questions about a booking?
Where is my booking code?
Open Bookings and tap the booking. The code and QR are saved on your phone, so they open even without signal.
I was charged but have no booking.
You will never be asked to pay twice. If a payment went through but the booking could not be confirmed, we confirm it or refund it in full, usually within a day. Write to us with the time you paid.
How do I cancel?
Open the booking and tap Cancel booking. You can cancel for a full refund until the free cancellation time shown on the booking.
When will my refund arrive?
UPI and wallets: usually within 3 days. Cards: 5 to 10 business days, depending on your bank. The booking shows each step of the refund.
The venue was closed or the experience was not as described.
Write to us within 48 hours with your booking code. We review every report.
Do I pay anything at the venue?
No. The price you paid includes taxes and fees for everything the listing includes.
Or email support@bindalinfotech.com. We reply within a working day.